Ready to ship in 3-5 business days
Shipping Policy
Processing Time
All orders are carefully handcrafted and prepared within 2–5 business days. Custom or large orders may take slightly longer, and customers will be notified.
Shipping Methods & Delivery Times
We ship via reliable courier services within South Africa. Estimated delivery times:
Standard Shipping: 3–7 business days
Express Shipping (if available): 1–3 business days
Delivery times may vary depending on your location.
Refund Policy
Returns
We want you to love your purchase! If you are not completely satisfied, you may request a return within 7 days of receiving your order.
To be eligible for a return:
The item must be unused and in its original condition
It must be returned in the original packaging
Proof of purchase is required
Non-Returnable Items
Due to the handmade and custom nature of our products, the following items cannot be returned:
Custom or personalised orders
Items made to specific customer requirements
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days via your original payment method.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging.
We will gladly offer a replacement or full refund










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