Terms And Conditions
Store Terms & Conditions
Welcome to my little online shop! Every item you see here is lovingly handmade by me on our farm in the beautiful Karoo. This is truly a one-woman business, and each product is carefully created, packed, and sent by hand with great attention and care.
Handmade Products
Please remember that handmade items may have slight variations, making each piece unique and special. Small imperfections are part of the charm of handcrafted products.
Processing & Shipping
Orders will be prepared and shipped as soon as possible. As I live and work on a farm, there may occasionally be slight delays beyond my control. I truly appreciate your patience and understanding.
You will receive notification once your parcel has been sent.
No Refunds or Returns
Due to the handmade nature of all products, all sales are final.
Unfortunately:
- No refunds
- No returns
- No exchanges
Please read product descriptions carefully before placing your order.
Damaged Parcels
If your parcel arrives damaged due to courier handling, please contact us within 48 hours of delivery with photographs of the packaging and product so we can assist where possible.
Thank You
By supporting this shop, you are supporting a small handmade business, slow living, and farm-made creativity. Every order truly means the world to me.
Thank you for your support and kindness.
