Ready to ship in 3-5 business days
Shipping Policy
Processing Time
All orders are handmade. Please allow 2–3 working days for processing before shipping.
Delivery Time
Once shipped, delivery takes 3–5 working days depending on your location.
Shipping Methods
We ship using trusted couriers such as Paxi, Aramex, The Courier Guy, and PostNet.
Shipping fees are paid by the customer.
Tracking
A tracking number will be sent to you via WhatsApp/SMS/Email once your order has been dispatched.
Packaging
Candles are wrapped carefully to prevent breakage.
Damages
If your candle arrives damaged, please send a clear photo within 24 hours so we can assist you.
Returns
We do not accept returns on handmade items, but we will gladly help resolve any issues.
Refund Policy
No Refunds on Change of Mind
We do not offer refunds or exchanges for:
• Changing your mind
• Disliking a scent
• Normal handmade variations
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