Seller Shipping and Courier Guide

Helping you deliver your magic, from your hands to your buyer’s door — or locker.

Quick Overview

At YourMarket, we believe in keeping things simple, flexible, and seller-friendly. That’s why you choose the courier that works best for you.

We’ve set up shipping zones by region and postal code to make things easier, but the how, when, and who of shipping? That’s up to you.

Who Handles Shipping?

You do.
As a seller, you are responsible for:

  1. Choosing your courier service.
  2. Creating your own courier account.
  3. Create your Shipping Policies to cover delivery costs.
  4. Process Orders in your Dashboard.
  5. Packing your products safely.
  6. Generating the waybill and booking collection/delivery.
  7. Updating the buyer with a tracking number and delivery info.

Recommended Courier Options

While you’re free to use any courier service, we highly recommend these two for speed, affordability, and ease of use:

Bob Go (Recommended for Store-to-Door Delivery)

Save time. Save bucks. Simplify delivery.

  • Compare courier prices from major providers
  • Book with one click
  • Auto-generate shipping labels
  • Real-time tracking for you and your customer
  • Easy integration with your store (optional)
  • Flexible billing: Pay-as-you-go or starter subscription

Website: https://www.bobgo.co.za

Step-by-step to get started with Bob Go:

  1. Sign up on Bob Go.
  2. Link your YourMarket store (optional).
  3. Enter package and delivery details.
  4. Choose from multiple quotes.
  5. Print your waybill.
  6. Hand over to the selected courier or book a collection.

PUDO (Recommended for Locker-to-Locker Delivery)

No queues. No couriers. No drama.

  • Drop off your parcel in a secure locker
  • Buyer collects from a PUDO locker — 24/7 access
  • No need to wait around at home
  • Flat-rate pricing across the country
  • Fast delivery: 1–4 business days

Website: https://www.pudo.co.za

Step-by-step to use PUDO:

  1. Create an account on PUDO.
  2. Choose locker-to-locker or door-to-door service.
  3. Input parcel and delivery details.
  4. Pay and receive a PUDO code.
  5. Drop off your parcel at a locker.
  6. Buyer receives a code and collects when ready.

From Cape Town to Joburg, Durban to Bloem — PUDO gets your pakkie there, fast!

About Shipping Zones on YourMarket

To help you quote accurately and offer fast, fair delivery, we’ve created pre-set shipping zones based on South African regions and postal codes, aligned with courier main centers.

These zones make it easier to:

  • Set flat shipping rates per region
  • Provide reliable delivery time estimates
  • Offer buyers better transparency

Examples of zones:

  • Johannesburg
  • Cape Town
  • Durban
  • National Remote (rural towns, outlying areas)

After You Ship

Once your order is on its way, don’t forget:

  1. Upload tracking info to YourMarket — this builds trust and keeps your customer informed.
  2. Mark the order as “Shipped” in your dashboard.
  3. If you’re using Bob Go or PUDO, buyers may get automated tracking updates.

Need Help?

Our team is here to help if you need support setting up your shipping options or choosing the right courier.

Email: support@yourmarket.co.za

Final Note

Whether you’re delivering jams, jewellery, or jumpers — you’re not just shipping a product. You’re delivering a piece of yourself.

So choose the courier that works for your workflow, keep your buyers in the loop, and let YourMarket help you keep it local, lekker, and always on track.