If you have not already set up your payment method, proceed to your Vendor’s (Seller) Dashboard > Setting > Payments you will find the option to add, change and update information about your banking details.
1. Click on the “Add Payment Method” dropdown
2. Click “Direct to TradSafe”
3. Tick “I would like to change my banking details”
Note: you tick this option to “add” or “change” your banking details.
4. Enter the details.
5. Change “Payment Release Frequency” to “Bank Account – Immediate”. We suggest “Immediate” in order for funds to be released in the quickest time possible. This will incur a R5 withdrawal fee.
There are four Payment Release Frequency options:
- Wallet – Manual Withdrawal (R5 withdrawal fee)
- Bank Account – Immediate (R5 withdrawal fee)
- Bank Account – Once A Week (R5 withdrawal fee)
- Bank Account – Once A Month (no withdrawal fee)
(if you are logged in as a vendor go to this page: PAYMENT METHOD )
6. Click “Update Settings” button
To Manage your Payment Method or Change the Payment Release Frequency, you can follow the above description, change the release frequency and click update settings.
Note: A buyer has 24 hours to action or agree to the release of funds after the order is set to “Completed”. This means that an EFT payment from TradeSafe will only be initiated 24 hours later. Following this, payment can take a standard EFT processing time to be received.
